NDIS FAQs

Frequently Asked Questions

Yes, you can. The NDIS is designed to empower participants with choice and control, which means you're free to switch to another service provider if you feel they better suit your needs.
No, it's entirely your decision. While many participants find it beneficial to involve family for support, it's not a requirement. Your NDIS plan is centred around your needs and choices.
It can be helpful. By having a clear idea of your goals and the support you need, you can have more productive conversations with service providers. However, providers are also there to assist you in forming that plan if you're unsure.

There are several ways:

  • Self-management: You manage the funds yourself, paying for services directly.
  • Plan management: An NDIS plan manager handles the financial aspects for you.
  • NDIS-managed: The NDIS manages the funds and pays providers directly.
  • You can also have a combination of the above.
NDIS funds are allocated for "reasonable and necessary" support that helps participants achieve their goals. This can include therapies, equipment, home modifications, and daily assistance.
No, as long as the service or support is covered within your NDIS plan and is charged at the price limit set by NDIS. If a provider charges more than the NDIS price limit or the service isn't included in your plan, you might need to cover the additional costs.
The NDIS sets price limits for certain supports to ensure they provide value for money. Service providers should be aware of these limits and charge accordingly. It's essential to check the latest NDIS price guide for detailed information.